Privacy Policy

This Privacy Policy explains how Clerkenwell Christian Centre ("CCC", "we", "our", or "us") collects, uses, and protects your personal information when you use our website.

Who We Are

Clerkenwell Christian Centre is a registered charity in England and Wales.

Charity Number: 210271

Registered Address:
Clerkenwell Christian Centre
Woodbridge Chapel
Woodbridge Street
London EC1R 0EX
United Kingdom

We are committed to protecting your privacy and handling your personal information transparently and in accordance with applicable data protection laws.

Eligibility

Our website is intended for individuals aged 16 and over.

If you are under 16 years of age, you should obtain the permission of a parent or guardian before submitting personal information through our website.

Information We Collect

Depending on how you interact with our website, we may collect:

  • Name

  • Email address

  • Telephone number

  • Postal address (where provided)

  • Event registration information

  • Volunteer application information

  • Ministry or contact enquiry details

  • Donation information (excluding full payment card details)

  • Emergency contact information where required for events, activities, or safeguarding purposes

  • Device, browser, and usage information collected through cookies and similar technologies

How We Use Your Information

We may use your information:

  • To respond to enquiries and requests

  • To administer church events, courses, conferences, and ministry activities

  • To process volunteer applications

  • To communicate important information about church activities and services

  • To manage room hire enquiries and bookings

  • To process donations and payments

  • To fulfil our safeguarding, health and safety, legal, and regulatory obligations

  • To improve our website and understand how it is used through analytics

We will only process personal information where we have a lawful basis for doing so.

Emergency Contact Information

Where you provide emergency contact details for yourself or another individual, you confirm that the person concerned is aware that their information may be provided to CCC for emergency, safeguarding, health, or safety purposes.

Emergency contact information will only be used when reasonably necessary and will be handled in accordance with this Privacy Policy.

Third-Party Services and Data Sharing

We may use trusted third-party providers to support our website and ministry activities.

These may include:

  • Online forms and registration platforms

  • Donation and payment processing providers

  • Email communication platforms

  • Video hosting services such as YouTube

  • Social media platforms

  • Website analytics providers

Where personal information is shared with a third-party provider, we take reasonable steps to ensure appropriate safeguards are in place.

We do not sell your personal information to third parties.

We encourage you to review the privacy policies of any third-party websites or services that you access through links on our website.

Donations and Payments

Where donations or payments are made through our website:

  • Payment processing is handled by secure third-party providers.

  • CCC does not store full payment card details on its systems.

  • Donation records may be retained for accounting, Gift Aid, audit, and legal compliance purposes.

Cookies

Our website uses cookies and similar technologies to:

  • Ensure the website functions correctly

  • Improve user experience

  • Analyse website performance and visitor activity

  • Support embedded content and services

For further details, please see our Cookie Policy.

How Long We Keep Your Information

We retain personal information only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet safeguarding obligations

  • Comply with legal, financial, accounting, and regulatory requirements

  • Resolve disputes or enforce our policies

Retention periods may vary depending on the type of information involved.

Your Rights

Under UK data protection law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Restrict or object to certain types of processing

  • Withdraw consent where processing is based on consent

  • Request transfer of your information in certain circumstances

  • Lodge a complaint with the Information Commissioner's Office (ICO)

Further information about your rights can be found on the ICO website: https://ico.org.uk/

Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our activities.

Any updated version will be published on this website with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Clerkenwell Christian Centre
Woodbridge Chapel
Woodbridge Street
London EC1R 0EX
United Kingdom

Email: info@clerkenwellcc.org

Charity Number: 210271